Shipping Terms & Conditions

Local delivery within a 25km radius of WCWS:

  • Local deliveries are delivered every Friday.
  • Order before 12pm Friday to ensure same day delivery for Perth Metro area for orders over $80.

  • If you are not home to receive the delivery, our team will leave the order in a safe place out of sight from the road and send you a photo confirmation.

  • If there is no safe place to leave the delivery it will be returned for collection in store. Please note a delivery fee of $10 will be charged for any subsequent deliveries.
  • We are unable to hand deliver to PO Boxes.

Shipping Info:

  • Please note - there are currently extensive DELAYS in shipping Australia wide.
  • WCWS aims to dispatch all non-Perth Metro orders received within a 48 hour period – orders received on weekends & public holidays will be dispatched the next business day. 

  •  Parcels are sent via trackable post:
    Metro deliveries will be sent via Fastway
    All Outer Metro deliveries will be sent via Australia Post

  • You will be notified via email of your tracking information once your parcel has left our premises.

  • We require all parcels to be signed for on delivery.

  • We offer FREE Australia shipping on all orders over $150

Returns:

  • Please note that once your order has been accepted and dispatched by WCWS, we will not accept change of mind returns or exchanges.

  • In the event that your purchase is faulty, damaged or wrongly described we will refund your money or exchange the product.

  • Delivery charges will be reimbursed to you if WCWS are at fault i.e. faulty product, incorrect product delivered or product damaged in transit. In all other instances the delivery charge will not be reimbursed.